Those that have ever been on the buying side of a home are so excited and look forward to the day they get to move in. They have dreamed of it, imagined where the furniture goes and the pictures they plan to put up. They think I have the weekend to move and put togther my home and then SCHREECH!!!! put on the brakes!! They walk in for the first time that everything is out. The oven and refrigerator are not clean, there is a random trash can not removed, the carpets were not vacuumed. Some toilets appear to be less than scrubbed. There is a lawn mower, and paint in the garage. They left the curtains that they did not like by the way! The realtor is called about how horrible it is.
The 22D states that the home should be in the same state as when viewed and rubish and debris removed from the home. So yes, the one bathroom garbage that was left was to be gone.
But WAIT… People are human. We make mistakes. They are just as excited to leave to a new home, a new state. Someone in their cleaning party AKA family forgot the garbage.
Some are thinking, hmmm?? what about the toilets and kitchen appliances? I would have to agree, I personally feel that they should be scrubbed clean. Even if I never met the new owners I wouldn’t want them to think I didn’t clean my home well and I would want to show them decency to clean.
However, I also know that not everyone has the same version of clean. Some really believe they did clean and their version is much different and their expectations moving to a new home are slightly different. Others, they believe clean is deep cleaning of everything. There are those that no matter how clean the home is they WILL clean it all over again.
Some agents will provide pre-move in cleaning or some would say Post cleaning for those that sell. Those are benefits that a full service agent can offer.
How do we handle the emotions and expectations of the new buyer’s disappointment in the cleanliness of the home? Each family is individual, so there is not set way to correct this situation.
Some feel a cleaning checklist should be provided to the seller’s, some feel the agent should pay for the move out cleaning. Some are willing to accept that people aren’t perfect and have different versions of clean. That can mean really bad to really good, but either way those people just plan on cleaning regardless so they know it’s been done to their satisfaction.
In the end, seller cleaning is not specific, it is not defined and seller cleaning has many definitions. For thos selling, think about how you would like to see the house when you move into your new home. Buyers, the home may not be as clean as you like it, but it is yours. Remember we are all human and sometimes things are forgotten or just not something each person would value as something to clean. I would say expect to clean (because you know how you clean), expect some left over paint because they think they are helping you. The extra lumber is there again because they think you may want it.
Selling and Buying has some challenges, but let us remember we are all human, and things happen. Hopefully, your agent will step up to help in any way they can, otherwise have a coke/coffee/adult beverage take a deep breathe and dig in.. This is your new home and you will be making it special.